Payment & delivery

Shop97 Finland

Required age for buyer 18 years old.
All prices includes VAT 24 % (1.9.2024 VAT is 25,5%)

Your order

Orders and inquiries can be made by e-mail
shop97.finland@hotmail.com or shop97.finland@gmail.com
via Facebook https://www.facebook.com/shop97Finland
or by phone +358 45 647 3999 also on WhatsApp
or Contact us -> Order

We will respond to messages within two days at the latest, including weekends. If there is no response within two days, put in a new email or a call / text message / whatsapp message, as sometimes the server will classify the messages as spam and they may be ignored.

Payment

Payment options are Paypal or bank transfer.
Instructions for payment will be given via email or mobile message.

Shipping and custom duty

As a rule, we use national mail.
Shipping costs and restrictions vary by country and delivery address, inquiries postage either by email, mobile or form Contact us > "For postage ask for a quete".
Mail delivery times vary by country and delivery address. Within the EU delivery time is usually 3-8 days. Elsewhere in the world, delivery usually arrives no later than three weeks after the date of dispatch. Emergencies around the world could cause delays in mail deliveries, too country-specific restrictions exist, they will be announced at the contact stage.
If you order the product from outside the EU, the recipient of the product is responsible for any duties incurred in the country to which the products are shipped.

Terms

The order is considered completed when payment is received.
Product manufacturing time Receipt of the order varies from 1 to 4 weeks depending on the product, the quantity ordered and the work
situation. Shipping will be made within 2-3 days of the product being completed.

Cancellation rights, returns and refunds

If the product is defective on arrival or does not match the product
description, please contact us and we will solve the problem.

Note: For shipping damage, it is important that you photograph the damage with the packaging.